Thank you for shopping with Dr. Green Ayurved. Please read our Shipping Policy carefully.

1. Order Processing

- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.

2. Shipping & Delivery

- We deliver products across India.
- Estimated delivery time is 3–7 business days, depending on the delivery location.
- Delivery timelines may vary due to courier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping offers, if any, are applicable only as mentioned during the promotion.

4. Order Tracking

- Once your order is dispatched, you will receive the tracking details via SMS, WhatsApp, or email (where applicable).

5. Delivery Attempts

- Courier partners may make multiple delivery attempts.
- If the customer is unavailable or provides an incorrect address or contact number, re-delivery may be delayed or additional charges may apply.

6. Incorrect Address

- Customers are responsible for providing accurate shipping information.
- Dr. Green Ayurved is not responsible for delays or non-delivery due to incorrect or incomplete address details.

7. Damaged or Incorrect Products

- If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos for verification.

8. Delayed Delivery

- While we strive to deliver every order on time, Dr. Green Ayurved is not liable for delays caused by courier companies, natural disasters, strikes, government restrictions, or other events beyond our control.

9. Contact Us

For any shipping-related queries, please contact our customer support team through the contact details available on our website.